Free

Shipping on every order

1–3 Days

US delivery time

Within 24 Hours

Order dispatch

Tracked

Real-time updates

Free Shipping on Every Order

LaRavello offers free shipping on all orders to the United States — no minimum order value, no codes required. Free shipping is automatically applied at checkout on every order.

Delivery Timeframes

Orders are processed and dispatched within 24 hours on business days of being placed. Once your order has shipped, you will receive a confirmation email with your tracking number so you can follow your delivery in real time.

Please note that delivery estimates are from the date of dispatch, not the date of purchase.

Order Processing

• •Orders placed Monday to Friday before 3pm GMT are typically dispatched the same day.
• •Orders placed after 3pm, on weekends, or on public holidays are processed the next business day.
• •During peak periods (sale events, new launches) processing may take up to 24 hours on business days.

Tracking Your Order

Every LaRavello order comes with full tracking. Once your order dispatches:

• •You will receive a shipping confirmation email with your tracking number.
• •Use the link in the email or visit our Track Your Order page at laravello.com/apps/parcelpanel to follow your delivery.
• •Tracking updates are provided in real time by our courier partners.

If you haven't received a tracking email within 3 business days of placing your order, check your spam folder first, then contact us at contact@laravello.com.

Delivery Address

Please ensure your delivery address is correct before completing checkout. LaRavello is not responsible for orders delivered to an incorrect address provided at checkout. If you notice an error in your address immediately after placing an order, contact us at contact@laravello.com as quickly as possible and we will do our best to update it before dispatch.

Lost or Delayed Orders

If your order has not arrived within 10 business days of your dispatch confirmation, please contact us at contact@laravello.com with your order number. We will investigate with our courier and, if the parcel is confirmed lost, we will send a free replacement or issue a full refund — your choice.

Delays can occasionally occur due to customs clearance, public holidays, or weather disruptions. These are outside our control but we will always do our best to resolve any issue quickly.

Damaged in Transit

If your LaRavello order arrives damaged, contact us within 7 days of delivery at contact@laravello.com. Please include a photo of the damage and your order number. We will dispatch a free replacement by express delivery at no cost to you.

Filter Subscription Shipping

Replacement filter cartridges sent as part of an active LaRavello subscription are shipped automatically on your chosen schedule. All subscription deliveries are:

• •Free of charge — same as standard orders
• •Dispatched within 24 hours
• •Tracked and confirmed by email

You can manage your subscription schedule, pause, or cancel at any time from your LaRavello account or by emailing contact@laravello.com.